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Metro Service Status

See our current service status & planned works

Current Service

Planned works & disruptions

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Customer Services

We value our customers’ opinions and would love to hear about your recent tram journey with Metro.

To tell us what we do well or what we can do better, please get in touch by chatting to us via our social platforms, emailing or calling us using the details below.

Our normal opening hours are:
Mon-Fri 08:00-18:00
Sat 09:00-13:00
Sun Closed

Social Media

Stay up to date with our latest services, offer and campaigns.

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FAQs

Read our frequently asked questions to help you travel on our network.

Read FAQs

Our Network

Read more about how our network has been split into four clear zones, making it easier to work out which ticket type you will need to complete your journey.

See Zones

Tickets

Browse all our ticket options to find the right ticket for you for your journey.

Find Tickets

Safety & Security on the Tram

Read our traveller guidance for how to stay safe when using our network.

Read More
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Website information

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Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD

©2024 West Midlands Metro

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