The trial allowing customers to travel with their well-behaved dogs on trams in the West Midlands is to be extended for a further three months.
The move will enable West Midlands Metro to gather more feedback from customers before making a final decision on changes to the rules covering the carriage of pets on board.
Anthony Stanley, Metro’s Head of Operations and Safety explained: “We’ve been delighted with the number of people that have taken the time to share their feedback during the initial trial period and this information has been reviewed alongside the data that has been recorded from a service perspective.
“It is important that we take into account as many views as possible before agreeing to a permanent approach. By extending the trial, this will provide us with feedback and data collected over a substantial period of time, enabling us to make a decision which will ensure that we can continue to deliver a safe and secure, reliable and sustainable service for our customers.
The extended trial is due to finish at the end of February and will be reviewed in due course. In the meantime, customers can share their views and experiences here.
