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Contact West Midlands Metro​

We welcome your feedback, comments and suggestions.

Send us a message

To tell us about what we do well or what we can do better, please get in touch sending a message using the contact form below, or by chatting to us via our social platforms (Facebook Messenger & X(Twitter).

Customer Services

We value our customers’ opinions and would love to hear about your recent tram journey with Metro.

Our normal opening hours are:
Mon – Fri 08:00-18:00
Sat 09:00-13:00
Sun Closed

Social Media

Stay up to date with our latest services, offer and campaigns.

Follow us on:

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FAQs

Read our frequently asked questions to help you travel on our network.

Read FAQs

Safety & Security on the Tram

Find out how to stay safe on and when using the Metro network.

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Permit to Work

If you’re planning to work on or around our system, please ensure you have the necessary authorization and a valid permit to work.

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Vacancies

Find out more about us, including the different departments within Metro, current job openings, the rewards and benefits we provide, and testimonials from our employees.

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Customer services

Website information

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Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD

©2025 West Midlands Metro

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