West midlands metro logo
Close this search box.
Close this search box.

West Midlands Metro Website Terms and Conditions

1. Introduction

Please read these website terms and conditions of use (“terms”) carefully before using this site. These Terms inform you of the rules for using our website www.westmidlandsmetro.com (our site).

2. Who we are and how to contact us

www.westmidlandsmetro.com is a site operated by Midland Metro Limited (trading as West Midlands Metro) (“We”). We are registered in England and Wales under company number 10932342 and our registered office is at 16 Summer Lane, Birmingham, B19 3SD. Midland Metro Limited operate and maintain the West Midlands Metro on behalf of West Midlands Combined Authority.

3. By using our site you accept these Terms

By using our site, you confirm that you accept the Terms outlined below and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

4. We may make changes to these Terms

We amend these Terms from time to time. Please check these Terms every time you wish to use our site, to ensure you understand the terms that apply at that time.

5. We may make changes to our site

We may update and change our site from time to time. We will try to give you reasonable notice of any major changes and updates.

6. We may suspend or withdraw our site

Our site has been made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7. How you may use material on our site

We are the owner or the licensee and have intellectual rights on all information and material published on our site. These informations are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to the content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining approval from us.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

8. Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

9. We are not responsible for websites we link to

Where our site contains links to external sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approved by us of those linked websites or information you may obtain from them. We have no control over the contents of external sites or resources. We cannot guarantee that these links will work all of the time and thus we have no control over the availability of the linked pages.

10. Our responsibility for loss or damage suffered by you

To the extent permitted by law we expressly disclaim all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use our site, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors – whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing our site and the downloading material is done entirely at your own risk. You are entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data suffered when using our website. We are not liable or responsible for any loss even if we have been advised or nor of the possibility of such damage.

11. We are not responsible for any viruses, and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

12. Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The use of the West Midlands Metro logo or the logos of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact West Midlands Metro Customer Services for further details on obtaining such approval.

13. Which country’s laws apply to any disputes

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over disputes arising out of the access or use of these websites.

14. Use of your personal information

Midland Metro Limited is a data controller as defined in the Data Protection Act 2018. We are committed to protecting your privacy and keeping you informed of how your personal information is used. Full details can be found within our Privacy Policy.

Our Cookie Policy which sets out information about the cookies on our site.

Register to receive news and updates

Privacy policy

Skip to content