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Metro Tickets

Find out what ticket types are available on West Midlands Metro.

It's so easy to get a ticket for the Metro!

Tickets are available to buy on the MyMetro App, on board the tram using contactless or cash (exact change please) or on a Swift Pay As You Go card.

Find ticket information, including ways to pay, our ticketing zones, and planning your journey. Head to our frequently asked questions if you can’t find what you’re looking for.

Ways to pay for your journey for the Metro

MyMetro App

Download the app

Pay for single, weekly or monthly tickets by zones or destinations.

Pay On-Board

Cash or contactless

Ideal for single journeys, simply pay the conductor on-board – please prepare the exact change.

Ticket Machine

Buy from a ticket machine

You can pay for single, weekly, or monthly tickets by destination or zone as well as top up your Swift card.

Coming soon!

Swift

Pay as you go

Top-up your Swift card balance to pay for your journey.

Direct Debit

Monthly payments

Best value tickets to travel. Setting up a monthly direct debit is the cheapest way to travel.

Metro Ticket Zones

The Metro network has been split into four zones (1-4).
Use the fare finder below to find which zones you’ll need to pay for to get to your destination.

Tickets by Zone

Select from/to locations to find tickets

  Z
  Z

View Zone Map

Zone

Find and pay for your journeys on the go!
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Subscribe & Save

With a monthly direct debit

Sign up for the cheapest and most convenient way to travel on the tram

West Midlands Metro Subscribe & Save Piggybank

All Ticket Types

Metro Icon

Metro Only Tickets

Unlimited tram travel within the Metro travel zones purchased.

Adult Metro Tickets
Child Metro Tickets
Family Metro Tickets
Metro & Bus Icons

Metro + nBus Tickets

Unlimited bus and tram travel. 

Adult Metro + nBus Tickets
Child Metro + nBus Tickets
Metro & National Expess Bus Icons

Metro + NXWM Tickets

Unlimited National Express bus and tram travel

Adult Metro + NXWM Tickets
Child Metro + NXWM Tickets
Metro, Bus & Tram Icons

nNetwork Tickets

Unlimited bus, train, and tram travel within the West Midlands travel zones.

Adult nNetwork Tickets
Child nNetwork Tickets
Family nNetwork Tickets

Concessions Information

Time to get on and mingle
As a pensioner of state age, you are entitled to an Older Person’s Free Travel Pass anywhere in England during off-peak times between 9.30am and 11pm Monday to Friday, and all day at weekends and public holidays.

Additional Benefits
West Midlands residents are also entitled to free travel during the above times, as well as extended travel beyond off-peak hours. 

Frequently Asked Ticket Questions

Metro ticket zones is the name of our ticketing range. To travel on our network, we have a zone-based ticketing system. By using this zone-based ticketing system this gives our customers the opportunity to purchase a ticket within their chosen zone, without the need to specify which stops they are travelling between which allows for greater flexibility in their travel plans.

No, it was recognised that the kinds of journeys that people make by tram are different from those made by train. This means that by adopting the same zonal boundaries as rail, we are not be able to offer the flexibility and value that has been built into our zonal ticket range.

The Metro Ticket Zones Map provides the full details of how the network has been split into four zones and can be used to check which zone your stop is in, and which ticket type you will need to complete your journey.

Where a stop has two zones, this is called a border stop. There are three border stops and these are shown on the Metro Ticket Zones Map with the stop name in a white box. If you are starting or ending your journey at a border stop, you will not be charged for both zones. The zone that you pay for will depend on your direction of travel.

There are three stops (Jewellery Quarter, Black Lake and Priestfield) that are on the border of two zones, which means these stops are in two fare zones. This can be seen on the Metro Ticket Zones Map with the stop name in a white box.

If you are starting or ending your journey at a border stop then your zone will depend on the direction of travel. For example, Jewellery Quarter is on the border of Zone 1 and 2. Therefore, if you travel from Jewellery Quarter to a stop in Zone 1, you should treat Jewellery Quarter as a stop in Zone 1. If you travel to Zone 2 and beyond, you should treat Jewellery Quarter as a stop in Zone 2.

The range of tickets available to purchase are simplified to ensure that you have the correct ticket for your journey and to ensure that customers receive the best value for their travel needs.

Tickets range from a single (one way) to unlimited journeys all day, in a variety of zonal combinations, giving customers even more flexibility. Our popular season tickets also include zonal options, delivering a saving for many customers on their frequent journeys. Children enjoys a 50% discount on the adult ticket price.

Once the changes go live, tickets will be available to purchase from our conductors onboard the tram, using the My Metro app, or via Swift. Metro ticket zones will also be available to buy at Payzone outlets.

Metro Ticket Zones is now available to purchase on Payzone systems.

Please visit Payzone or call our ticketing team on 0345 835 8181 for information about alternative ways that you can buy a zonal ticket and ensure that you are receiving the best value for your journey with Metro -during the short period between the new zonal fares going live and the upgrade being completed for Payzone outlets.

Yes, our Metro only passes and season tickets offer  great value as customers are able to pay for their travel in advance, only in the areas of the network that they need to use.

Metro Ticket Zones fares are currently only available for Metro-only products. 

Please call our ticketing team on 0345 835 8181 for more information about the zonal combinations that are available for Direct Debit customers. They will be happy to check that you are using the best value product for the journeys that you make and will arrange for any changes to be made to your account.

Can’t find the answer you’re looking for? See our full FAQs for more information.

Plan your journey on the Metro...

Journey Planner

Start planning your journey using our dedicated page.

View Timetable

Download the full-service timetable.

Network Maps

Find out where we travel to, with more detail on each stop.

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