In this section you’ll find all you need to know about things such as our website data policies and conditions of carriage all in fine detail.
If there’s something you don’t quite understand, do get in touch with us via our contact page and we’ll be happy to help.
There are rules and regulations which we have to impose – mainly to help us operate the safest possible tram network and to ensure all our customers are treated properly – but our top consideration is always to make sure we’re fair and reasonable.
See all ticket options to help you find the right ticket for your journey.
Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD
