If you leave something on the Metro please contact Customer Services on 0121 502 2006 (Monday-Friday 09:00-15:00) or email customerservices@westmidlandsmetro.com
All lost property is taken to our depot on Potters Lane in Wednesbury where ID may be required to claim your item back. Items are stored for 28 days (except perishable goods which is 24 hours) and if they remain unclaimed either donated to a local charity or if they are of value, handed to the Police.
In the event that an item of lost property is found on the Metro network, the following will apply:
Enquiries regarding lost property can be made via the following:
Postal Address:
West Midlands Metro (Lost Property)
Potters Lane
Wednesbury
WS10 0AR
Tel: 0121 502 2006 (Monday-Friday 0900-1500)
Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD