We’d love to hear from you!
Whether you want to share what we’re doing well or suggest ways we can improve, please get in touch.
You can reach us by emailing customerservices@westmidlandsmetro.com or by messaging us on our social platforms (Facebook Messenger & X(Twitter).
We value our customers’ opinions and would love to hear about your recent tram journey with Metro.
Our normal opening hours are:
Mon – Fri 08:00-18:00
Sat Closed
Sun Closed
Stay up to date with our latest services, offers and campaigns.
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Find out how to stay safe on and when using the Metro network.
If you’re planning to work on or around our system, please ensure you have the necessary authorization and a valid permit to work.
Find out more about us, including the different departments within Metro, current job openings, the rewards and benefits we provide, and testimonials from our employees.
