Metro Service Status

See our current service status & planned works

Service Status & Planned Works

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Customer lift status

St Chads

Jewellery Quarter

The Hawthorns

Lodge Road

Bilston Central

For live service updates, follow us on X

*X (formally Twitter)

Customer Services

We value our customers’ opinions and would love to hear about your recent tram journey with Metro.

To tell us what we do well or what we can do better, please get in touch by chatting to us via our social platforms, emailing or calling us using the details below.

Our normal opening hours are:
Mon-Fri 08:00-18:00
Sat 09:00-13:00
Sun Closed

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FAQs

Read our frequently asked questions to help you travel on our network.

Our Network

View our zonal map to help plan your next journey on the tram.

Tickets

View ticket options to find the right ticket for your journey.

Safety & Security on the Tram

Find out how to stay safe when using the Metro.

Metro Service Status

See our current service status & planned works

Service Status & Planned Works

Customer lift status

St Chads

Jewellery Quarter

The Hawthorns

Lodge Road

Bilston Central

For live service updates, follow us on X

Customer Services

Social Media

FAQs

Our Network

Tickets

Safety & Security on the Tram

Customer services

Website information

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