Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice).
All appeals must be in writing or by e-mail, and the PFN reference number must be quoted in all correspondence. Appeals must be sent to:
Penalty Fare Appeals
The Metro Centre
Potters Lane
Wednesbury
WS10 0AR
Or email: penaltyappeals@westmidlandsmetro.com
Full details of our Penalty Fare scheme can be found on our Legal page.
