Docs Category: Penalty Fares

An on-the-spot fare issued to anyone who does not have a valid ticket for their journey, when they have had the opportunity to purchase one.

If the penalty fare is not paid in full within 21 days, you may become liable to legal proceedings which can result in a fine

No. If you do not wish to pay immediately your name and address will be taken and a penalty fare notice will be given to

Your data will be held for three years.

Call Customer services on 0345 835 8181 and quote the PFN reference number.

Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice). All appeals must