What is a penalty fare?
An on-the-spot fare issued to anyone who does not have a valid ticket for their journey, when they have had the opportunity to purchase one.
16th November 2020
An on-the-spot fare issued to anyone who does not have a valid ticket for their journey, when they have had the opportunity to purchase one.
If the penalty fare is not paid in full within 21 days, you may become liable to legal proceedings which can result in a fine
No. If you do not wish to pay immediately your name and address will be taken and a penalty fare notice will be given to
Your data will be held for three years.
Call Customer services on 0345 835 8181 and quote the PFN reference number.
Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice). All appeals must
Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD