West midlands metro logo
View Categories

I have bought a ticket but cannot see it in the App.

< 1 min read

If you cannot see your ticket in the My Metro App, please make sure you are logged in to your account. It will show if you are logged in or not at the bottom of the screen under the settings tab.

What are your Feelings
West Midlands Metro logo

Customer services

Website information

Subscribe to stay up to date

Enter details to subscribe

Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD

©2025 West Midlands Metro

Get the App

Sign up to receive offers and updates.

We'd love to send you details of promotional offers and services updates from West Midlands Metro by email.

Privacy policy

West Midlands Metro
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.