NO. Only Concessionary Pass issued by the West Midlands Combined Authority are valid for travel on the West Midlands Metro network. Passes issued by other
🎟️ Only Concessionary Passes issued by the West Midlands Combined Authority are valid for travel on the West Midlands Metro network. Find the best value ticket
You can permanently delete your MyMetro account by heading to the Settings tab on your MyMetro app, and selecting Delete in the Account section. Alternatively,
If you are still having issues, then contact our Customer Services team by emailing customerservices@westmidlandsmetro.com
You cannot share your ticket with anyone. Tickets found to be shared will be cancelled and travellers may be charged a penalty fare. It is
If you have purchased an incorrect or duplicate ticket via the My Metro App, contact our Customer Service team by emailing customerservices@westmidlandsmetro.com Please ensure that you
Ensure that any outstanding updates are installed. You can also try deleting then reinstalling the My Metro app. If this does not resolve the problem,
Yes. All ticket types will prompt you to select the date of travel from a date picker on the purchase screen. That can be on
Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD
