Customer Satisfaction Survey – Your Feedback Matters!

West Midlands Metro is committed to providing a safe, secure, reliable and sustainable tram service that meets your needs. We’d love to hear about your most recent tram journey and what you think of our service.

Please take a few minutes to complete our short survey before it closes at 9 am on Monday 30th November 2026.

Take the survey

Your feedback will help shape the future of your Metro service as we continue to improve your tram experience.

As a thank-you for sharing your views, you’ll be entered into a prize draw for the chance to win a £50 Amazon voucher.

Have your say today and help us make a difference. Thank you for your feedback!

Survey entry closes on Monday, 30th November 2026.

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